Quality can be defined as the level of excellence or worth. Through our life experiences, many of us feel confident in our ability to recognize a high level of quality when we see it, such as quality craftsmanship or quality customer service.
To recognize quality of a health care experience, you have to be well-informed. At Â鶹ÊÓƵ, we want you to ask questions so you can make better decisions about your health care. Questions like: What is the experience level of my doctor? Is he/she board certified? How many times has this particular facility performed this procedure? By asking these and other important questions, you and your family will be able to make the best decisions possible about your health care.
As a nationally recognized industry leader with locations across Virginia and North Carolina, Â鶹ÊÓƵ is committed to providing high-quality health care through innovation and the use of the latest technology. Â鶹ÊÓƵ has always been a firm believer in empowering health care consumers so they can make informed decisions and take an active role in their own care.
More Ways to Define Quality
DNV Healthcare, Inc. is a 144-year-old company based in Norway. It has recognized authority from CMS to perform hospital surveys in the United States. DNV promotes ISO (International Organization for Standardization) standards as the foundation of the Medical Center’s Quality Management System. These standards ensure it is taking all necessary steps to deliver safe and effective healthcare services to patients.
ISO 9001 is recognized by businesses around the world as the benchmark for continual quality improvement. Innovative hospitals have started embracing ISO as a way to identify and focus on the most successful approaches to patient care, billing and other critical aspects of running a modern hospital.
When it comes to treating a particular disease, nothing can equal experience. Studies show that physicians and hospitals have better results when they treat a high number of patients for a particular disease and perform large numbers of procedures to treat it.
Hospitals with a reputation for innovation often attract the most highly skilled professionals and provide the most comprehensive services. When making decisions about health care providers, find out about their track record as pioneers in health care. National awards and recognition within the industry are solid indicators of success. Â鶹ÊÓƵ regularly celebrates significant milestones and accolades within the industry.
Learn more about our awards and recognitions.
With 12 hospitals and more than 300 sites of care, Â鶹ÊÓƵ is well equipped to handle treatment of a wide range of injuries, illnesses and diseases. Â鶹ÊÓƵ hospitals specialize in cardiac and vascular surgery, neurosciences, minimally invasive techniques, advanced imaging services, cancer treatment, urology, OB services, transplant services, and numerous other specialties.
Â鶹ÊÓƵ also offers a full range of , home health and hospice services, physical therapy and rehabilitation services.
Experienced physicians and scientists must keep up with the latest medical knowledge to be able to train and mentor colleagues. Our team approach to patient care facilitates the sharing of knowledge, research, and clinical findings, resulting in the most rapid transfer of knowledge from the laboratory to the bedside. Patients benefit from the latest diagnostic and treatment options that often result in improved outcomes.
As a Â鶹ÊÓƵ patient, you may be eligible to take part in a clinical trial through the Â鶹ÊÓƵ Health Research Center. Clinical trials help researchers learn which approaches are most successful in fighting various diseases. Several standard treatments used today were first shown to be effective in clinical trials. As patients continue to participate in these valuable studies, new and better treatments are discovered.
The Â鶹ÊÓƵ Health Research Center provides scientific, administrative and regulatory support for research conducted across Â鶹ÊÓƵ and in our communities. Located in one of the most culturally diverse regions of the United States, the Â鶹ÊÓƵ Health Research Center serves as a premier research partner. With over 300 sites of care, and 12 hospitals Â鶹ÊÓƵ is utilizing the research capability and scope of our healthcare system to advance health throughout the communities we serve.